Gaming is entertainment — not a business, not a source of income. At 99db, we believe the real joy comes when players know their limits and play by the rules. Our responsible gaming guidelines are here to help you build safe and healthy gaming habits.
Our Philosophy
99db is an entertainment platform. We want every member to play for the fun of it — not out of fear of losing or the urge to win. Responsible gaming means knowing your limits, sticking to a budget, and keeping your mental well-being in mind.
Many people in Bangladesh see online gaming as a quick way to make money — this is a misconception. Gaming is always chance-based, and the house always has an edge in the long run. That is why 99db is committed to being transparent about this with all its members.
Our responsible gaming program includes deposit limits, self-exclusion, cooling-off periods, reality checks, and referrals to professional support. All tools are entirely voluntary and can be activated at any time.
Gaming is a form of entertainment — not a source of income. If you can walk away from every session with a smile, that's what success looks like to us.
Chasing losses by placing bigger bets never works. It is one of the most dangerous patterns in gambling.
Gaming by minors is strictly prohibited. If there are underage members in your household, make sure their access is blocked.
Protection Tools
Every responsible gaming tool on 99db puts you in charge of your own gaming experience.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing the limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Take a break from gaming for a set period — anywhere from 1 week to permanently. No bonuses or promotions will be available during exclusion.
If you need to step back, suspend your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
Set a maximum duration for each gaming session. Once the time is up, you will be logged out automatically.
You'll receive pop-up notifications at regular intervals showing a summary of how long you've been playing and how much you've won or lost.
Once your losses reach a set amount, your session will automatically end. This is the most effective way to protect your budget.
Limit-Setting Guide
Use the list below to find the tool that suits you best.
| Tool Name | Time Limit | Impact | Can It Be Changed? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Deposits Blocked | Decreases take effect immediately; increases require 24 hours |
| Loss Limit | Daily / Weekly / Monthly | Session Closed | Decreases take effect immediately; increases require 7 days |
| Session Time Limit | 30 Minutes – 8 Hours | Auto Logout | Anytime |
| Cooling-Off | 24 Hours – 6 Weeks | Login Blocked | Auto-Renew After Expiry |
| Self-Exclusion | 1 Week – Permanent | Account Suspended | No Changes Before Expiry |
| Reality Check | 15 Minutes – 2 Hours | Notifications | Anytime |
Warning Signs
If any of the signs below apply to you, consider taking a break and seeking support. Recognizing this isn't a sign of weakness — it's a sign of good judgment.
Check Yourself
Answer the following questions honestly. If more than two answers are "Yes", consider seeking support.
This is not a medical tool. For real support, please contact our support team.
Step by Step
Setting up responsible gaming tools on 99db is straightforward. Just follow a few simple steps to activate protection limits on your account.
Log in to your 99db account using your mobile number and password.
Click the profile icon in the top right corner and select "Settings".
Go to the "Responsible Gaming" tab on the Settings page.
Deposit limit, loss limit, session time, or exclusion — pick whichever works for you.
Enter an amount or time and click the "Confirm" button — your limit will take effect immediately.
Reducing your deposit or loss limit takes effect immediately — no waiting required.
For your protection, requests to increase a limit don't take effect immediately — a review period is applied.
Once self-exclusion is set, it cannot be changed before the period expires. Make your decision carefully.
For any issues, our support team is available 24/7 via live chat or email.
Our dedicated team is always on hand for any responsible gaming questions. Email: [email protected]
Family Protection
Set password protection and screen time limits on your device to prevent children from accessing the platform.
Never share your login details with other household members, especially anyone under 18.
Talk openly with your family about your gaming time and spending. Transparency is one of the most effective ways to prevent addiction.
If you suspect a family member has opened an account on 99db, contact our support team immediately.
Plan gaming-free time with your family. A balanced lifestyle is the real goal.
Gaming addiction is a mental health issue. Don't hesitate to seek advice from a mental health professional if you need it.
FAQ
Join 99db and use our protection tools for a safe and enjoyable gaming experience. You're in control — your game, your call.