Protecting your personal information is our top priority. This privacy policy explains how 99db collects, uses, and keeps your data completely secure.
This privacy policy covers all data processing related to your use of the 99db.win platform. By using the platform, you are considered to have consented to this policy.
99db.win ("99db", "we", "platform") is an online gaming platform operated for users in Bangladesh. We place the highest importance on our members' privacy, and this Privacy Policy ("Policy") is the formal expression of that commitment.
This policy applies to the 99db.win website, mobile app, and all associated digital services. It takes effect as soon as you register an account, play a game, or use any of our services.
This privacy policy is written in plain English so every user can understand it easily. If anything is unclear, please reach out to our support team.
99db collects your information in several ways. Details are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Verification |
| Contact Information | Mobile number, email address | Account Management |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Security |
| Gaming Activity | Game history, betting records, wins/losses | Service Improvement |
With your consent, we also store your marketing preferences and customer support conversation records. We never collect more information than what is needed.
Your information is used only for specific, legitimate purposes. 99db never uses your data unnecessarily.
We never sell your data to advertising companies. Your data belongs to you.
99db uses cookies and similar technologies to keep the website and app running smoothly. These help enhance your overall browsing experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | After Session Ends |
| Functional Cookies | Remembering Language & Preferences | 30 Days |
| Analytics Cookies | Usage Pattern Analysis | 90 Days |
| Marketing Cookies | Showing Relevant Offers | 1 Year |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
99db uses multiple layers of security to keep your information safe. Our security infrastructure is built to international standards.
Keep your password and login credentials private. Never share them with anyone. If you notice any suspicious activity, contact support immediately.
99db does not retain your data longer than necessary. How long information is kept depends on its type and applicable legal requirements.
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
As a 99db member, you have important rights over your own data. We respect these rights and are here to help you act on them.
Your Data Rights
99db believes every user should have full control over their own data. Contact our support team to exercise any of these rights.
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request a correction if any of your information is inaccurate.
You have the right to request deletion of your data under certain circumstances.
You may request that the processing of your data be restricted in certain circumstances.
The right to object to the use of your data for marketing purposes and to withdraw consent.
The right to receive your data in a machine-readable format and transfer it elsewhere.
Why Trust Us
We protect your privacy not just in words, but in action. Here are our key commitments.
All your data is protected with bank-grade encryption. No hacker or third party can access your information.
99db never sells your personal information to third parties. That is a core principle we stand by.
Only authorized staff can access your data. Every access is logged and reviewed regularly.
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities found are addressed immediately.
You have full control over your marketing consent, cookie preferences, and data deletion requests.
Your data is automatically deleted once the retention period ends. We do not hold on to data we no longer need.
99db strictly does not provide services to anyone under the age of 18. Our privacy policy prohibits the collection or processing of minors' data in all circumstances.
If your child has created an account on our platform, please contact our support team immediately. We will take action right away.
99db may update this privacy policy from time to time. Changes may be made due to business process updates, legal requirements, or technological developments.
We recommend checking this page regularly. Stay informed about your rights.
Contact us for any privacy-related questions, complaints, or rights requests. Our Data Privacy Team will respond within 48 hours.
Frequently Asked Questions
Your privacy is fully protected at 99db. Join the platform that millions of players across Bangladesh already trust.